One of the ways in which we can continue to improve our service to you is by listening and responding to your comments.
We hope that you will be fully satisfied with the services you receive from your TaxAssist Accountant. However, if you have a complaint regarding one of our TaxAssist Accountants you will need to contact them direct as all of our TaxAssist Accountants are self-employed individuals.
Each TaxAssist Accountant is licensed to use the intellectual property of TaxAssist Direct Ltd and operates as a sole trader in their own right. They are also required to carry their own professional indemnity insurance, which is a requirement of being a member of our network and all TaxAssist Accountants are comprehensively trained by us before they commence trading, with continual professional development.
Support Centre Contact Details:
TaxAssist Direct Australia Pty Ltd
275 Alfred Street
Or email Support Centre
While staff at the Support Centre are happy to listen to any comments you may have regarding your TaxAssist Accountant, we do not have access to, or authorisation over, any individual client records, accounts or monies that are held by a TaxAssist Accountant. You must, therefore, pursue any grievance you may have with the accountant concerned.
Join us in three easy steps
Get in touch
Arrange a free consultation in person or via video with your local accountant. It’s an informal chat to get to know you and find out more about the help you are looking for.
Chat to an expert
We clearly explain the support available to you and are happy to act as business advisors in order to help you grow your business.
Get a fixed quote
Our fees are fixed and tailored specifically to each individual's needs, so that you only pay for the level of support and services that you require.
Can’t find what you are looking for?
We have a wide range of services, information and resources.
Search our website to read more about the topics that interest you.
Sign up for our newsletter
Receive important tax news suitable for business owners and self-employed professionals.
Choose the right accounting firm for you
Running your own business can be challenging so why not let TaxAssist Accountants manage your tax, accounting, bookkeeping and payroll needs? If you are not receiving the service you deserve from your accountant, then perhaps it’s time to make the switch?
We specialise in supporting independent businesses and work with over 4,400 clients. Each TaxAssist Accountant runs their own business, and are passionate about supporting you.
We enjoy talking to business owners and self-employed professionals who are looking to get the most out of their accountant. You can visit us at any of our locations, meet with us online through video call software, or talk to us by telephone.
Changing accountants is easier than you might think. There are no tax implications and you can switch at any time in the year and our team will guide you through the process for a smooth transition.