Businesses with a direct electricity connection generally received the payment automatically through their energy provider. However, businesses in embedded networks often need to take extra steps to access the relief.
What is an embedded electricity network?
An embedded network is where electricity is supplied through a landlord or building manager, rather than directly from an electricity retailer. This commonly applies to:
- Retail shops in shopping centres
- Food courts
- Commercial offices within larger complexes
- Some industrial estates
If you do not receive electricity bills directly from an energy retailer, you may be in an embedded network.
What the payment is
The $150 payment forms part of the National Energy Bill Relief and is intended to help eligible small businesses manage rising energy costs. In most cases, it is provided as a credit on your electricity bill.
The program is administered in NSW by the NSW Government, with delivery depending on how electricity is supplied to your premises.
What you should do now
If you operate in an embedded network:
- Check whether the $150 credit has appeared on your electricity charges
- Contact your landlord, centre manager, or embedded network operator to ask how the payment is being passed on
- Keep copies of electricity charges and correspondence for your records
If you operate from multiple locations, each site should be reviewed separately.
Why this matters
Many eligible businesses miss out simply because they assume the payment is automatic. If you do not take action, the relief may never be applied.
Need help confirming eligibility?
If you are unsure whether your business is in an embedded network or whether the payment has been received, speak with your tax agent. They can help you identify whether further follow-up is required and ensure you receive any energy bill relief you are entitled to.
National Energy Bill Relief | NSW Climate and Energy Action
Date published 27 Feb 2026 | Last updated 27 Feb 2026
